Online Purchases on our Websites

Conditions and Terms of Use

 

Last updated: April 5th, 2016

 

Welcome to www.LifeSciencePublishers.sg and www.discoverlsp.sg.

 

The Life Science Publishing Group  has been providing for over 10 years world-class service and wellness, holistic and alternative health strategies products, including but not limited to limited to books, media and tools, containers, diffusers, personal-care  and beauty products, bags, luggage and clothing and clothing accessories, and life-style, home-living and oil accessories, under the corporate and business name ‘Life Science Publishing’ and the acronym ‘LSP’. We are proud to be now present also on the Singapore Market, both online at www.LifeSciencePublishers.sg and www.discoverlsp.sg, and in our retail stores.

 

Life Science Publishing provides website features, products and services to you when you visit or shop at www.LifeSciencePublishers.sg and www.discoverlsp.sg (the "Websites"),  use Life Science Publishing products or services, will use Life Science Publishing applications for mobile when made available in the near future, or use software provided by Life Science Publishing in connection with any of the foregoing (collectively, "Life Science Publishing Services"). Life Science Publishing provides the Life Science Publishing Services subject to the following conditions.

 

By using Life Science Publishing Services, you agree to these Conditions and Terms of Use. Please read them carefully.

 

            YOUR PRIVACY IS IMPORTANT TO US

Please review our Privacy Policy, which also governs your use of Life Science Publishing Services, to understand our practices.This privacy policy sets out how Life Science Publishing Services uses and protects any information that you give Life Science Publishing Services when you use this website. Life Science Publishing Services is committed to ensuring that your privacy is protected.

 

Definitions - INTERPRETATION

In these Conditions and Terms of Use:

  • The terms the "Company" "Life Science Publishing", or "LSP",  mean LSP Singapore, Sdn Bhd..
  • The term "Products" means any and all wellness, holistic and alternative health strategies products, including but not limited to limited to books, media and tools, containers, diffusers, personal-care  and beauty products, bags, luggage and clothing and clothing accessories, and life-style, home-living and oil accessories, sold by Life Science Publishing on its Websites.
  • The terms "purchaser", “buyer”, or ‘customer’ means the person, firm or company ordering or buying Products and  from Life Science Publishing.
  • The term “Password” refers to the valid password that a Customer who has an account with Life Science Publishing may use in conjunction with the Username to access the relevant Websites and/or Life Science Publishing Services.
  • The term “Materials” means, collectively, all web pages on the Websites, including the information, images, links, sounds, graphics, video, software, applications and other materials displayed or made available on the Websites and the functionalities or services provided on the Websites.
  • The term “Prohibited Material” means any information, graphics, photographs, data and/or any other material that:
    • contains any computer virus or other invasive or damaging code, program or macro;
    • infringes any third-party Intellectual Property or any other proprietary rights;
    • is defamatory, libelous or threatening;
    • is obscene, pornographic, indecent, counterfeited, fraudulent, stolen, harmful or otherwise illegal under the applicable law (including without limitation the provisions of the Singapore Broadcasting Authority (Class Licence) Notification 1996); and/or
    • is or may be construed as offensive and/or otherwise objectionable, in our sole opinion.
  • The term "Writing" includes electronic mail facsimile transmission and any comparable means of communication.

Any reference in these Conditions and Terms of Use to any provision of a statute shall be construed as a reference to that provision as amended re-enacted or extended at the relevant time.

Headings are for convenience only and shall not affect the interpretation of any parties.

 

PRODUCT DESCRIPTIONS

Life Science Publishing attempts to be as accurate as possible. However, Life Science Publishing does not warrant that Product descriptions or other content of any Life Science Publishing Service is accurate, complete, reliable, current, or error-free. If a product offered by Life Science Publishing itself is not as described, your sole remedy is to return it in unused condition. Any typographical clerical or other error or omission in any quotation, invoice or other document or information issued by Life Science Publishing in its website shall be subject to correction without any liability on the part of Life Science Publishing.

 

ADVERTISING AND WEBSITE ERRORS

Life Science Publishing takes all care to ensure products, features, and prices of current stock displayed are correct at all times. The company reserves the right to cancel and refund any purchase in full prior to dispatch for any reason including, but not limited to, errors in product description, advertised product price, or quoted shipping costs. In such cases the transaction may be cancelled and the full price paid will be refunded. Any such errors are unintentional.

We make every effort to ensure the accuracy of the information published in our catalogs, flyers, advertisements and on our Web site(s). However, the documents and graphics published may contain technical inaccuracies or typographical errors. We make no representations about the suitability of the information and graphics presented. All such documents and graphics are provided "as is" without warranty of any kind.

We may attach banners, java applets and/or such other materials to the Websites for the purposes of advertising our or third party vendors’ products and/or services. For the avoidance of doubt, you shall not be entitled to receive any payment, fee and/or commission in respect of any such advertising or other promotional materials.

 

SALES

We offer a wide range of Life Science Publishing Services, and sometimes additional terms may apply. When you use a Life Science Publishing Service you also will be subject to the guidelines, terms and agreements applicable to that Life Science Publishing Service ("Service Terms"). If these Conditions and Terms of Use are inconsistent with the Service Terms, those Service Terms will control.

 

                           All orders are subject to product availability

You acknowledge that delivery of the Products is subject to availability of the Products. Life Science Publishing will make every reasonable effort to deliver the Product to you within the delivery timeframe stated on the relevant page on which the Product is listed, but you acknowledge that while stock information on the Platform is updated regularly, it is possible that in some instances a Product may become unavailable between updates. All delivery timeframes given are estimates only and delays can occur. If the delivery of your Product is delayed Life Science Publishing will inform you accordingly via e-mail and your Product will be dispatched as soon as it becomes available to Life Science Publishing. The time for delivery shall not be of the essence, and Seller (nor any of its agents) shall not be liable for any delay in delivery howsoever caused.

In the event you do not receive the Product by the projected delivery date and provided that you inform Life Science Publishing within 3 days immediately from such projected delivery date, Life Science Publishing will try, to the best of Life Science Publishing’s ability, to locate and deliver the Product. If Life Science Publishing does not hear from you within 3 days from such projected delivery date, you shall be deemed to have received the Product.

 

Life Science Publishing and the purchaser expressly agree that until the Company has been paid in full for the goods comprised on this or any other sales contracted between them full legal title remains with the company. Notwithstanding the preceding condition all risk in respect of the goods shall be assumed by the buyer upon delivery. The buyer shall examine the goods immediately the goods are delivered. Life Science Publishing reserves the right to reject claims in respect of shortages or damage in transit or non-delivery later than 7 days after the due date of delivery. Whilst the company will use its best endeavors to deliver the goods in accordance with the buyers requirements, the company will not be liable for any consequence of late delivery however caused, either with the original purchase and delivery of the item, or any subsequent delays in having the item repaired and returned, or issuing any refund. Life Science Publishing's liability to the purchaser in either contract or tort shall not extend either under this condition or any other provision or in any circumstances at all to indirect or consequential loss or damage or loss of profits sustained by the buyer provided always that this condition shall not exclude or restrict for death or personal injury arising from its negligence.

 

LINKS TO OTHER WEBSITES  - OTHER BUSINESSES

We provide links to the sites of affiliated companies and certain other businesses. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. Life Science Publishing does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.

 

ELECTRONIC COMMUNICATIONS

When you use any Life Science Publishing Service, or send e-mails, text messages, and other communications from any device to us, you are communicating with us electronically. You consent to receive communications from us electronically and to us retaining and using your personal information to do so. We will communicate with you electronically in a variety of ways, such as by e-mail, text, in-app push notices, or by posting notices and messages on this site or through other Life Science Publishing Services, such as via email. You agree that all agreements, notices, messages, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

Effect

These Conditions and Terms of Use shall apply to all Orders and Contracts made or to be made by us for the sale and supply of Products. When you submit an Order to us, give any delivery instruction or accept delivery of the Products, this shall in any event constitute your unqualified acceptance of these Terms and Conditions of Use. Nothing in these Conditions and Terms of Use affects your statutory rights (including the right to insist that goods you buy from businesses must correspond with their description, be fit for their purpose and be of satisfactory quality).

These Conditions and Terms of Use e shall prevail over any separate terms put forward by you. Any conditions that you submit, propose or stipulate in whatever form and at whatever time, whether in writing, by email or orally, are expressly waived and excluded.

No other terms or changes to the Conditions and Terms of Use shall be binding unless agreed in writing signed by us. You shall not assign, transfer, novate, charge, sub-contract, create any trust over or deal in any other manner with these Conditions and Terms of Use or a Contract, as hereinafter defined or all or any of your rights or obligations hereunder.

 

General use of Services and/or access of Platform

You agree to comply with these Conditions and Terms of Use  and any and all the guidelines, notices, operating rules and policies and instructions pertaining to the use of Life Science Publishing Services and/or access to the Websites, as well as any amendments to the aforementioned, issued by us, from time to time. We reserve the right to revise these guidelines, notices, operating rules and policies and instructions at any time and you are deemed to be aware of and bound by any changes to the foregoing upon their publication on the Websites.

  • Restricted activities: You agree and undertake NOT to:

(a)  impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;

(b)  use the Websites or Life Science Publishing Services for illegal purposes;

(c)  attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Websites or Life Science Publishing Services;

(d)  post, promote or transmit through the Websites or Life Science Publishing Services any Prohibited Materials;

(e)  interfere with another’s utilization and enjoyment of the Websites or Life Science Publishing Services;

(f)   use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Websites’s data or damage or interfere with the operation of another Customer’s computer or mobile device or the Websites or Life Science Publishing Services; and

(g)  use the Websites or Services other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws.

  • Availability of Platform and Services: We may, from time to time and without giving any reason or prior notice, upgrade, modify, suspend or discontinue the provision of or remove, whether in whole or in part, the Websites or any Life Science Publishing Services and shall not be liable if any such upgrade, modification, suspension or removal prevents you from accessing the Websites or any part of the Life Science Publishing Services.
  • Right, but not obligation, to monitor content: We reserve the right, but shall not be obliged to:

(a)  monitor, screen or otherwise control any activity, content or material on the Platform and/or through the Life Science Publishing Services. We may in our sole and absolute discretion, investigate any violation of the terms and conditions contained herein and may take any action it deems appropriate;

(b)  prevent or restrict access of any Customer to the Websites and/or Life Science Publishing Services;

(c)  report any activity it suspects to be in violation of any applicable law, statute or regulation to the appropriate authorities and to co-operate with such authorities; and/or

(d)  to request any information and data from you in connection with your use of Life Science Publishing Services and/or access of the Websites at any time and to exercise our right under this paragraph if you refuse to divulge such information and/or data or if you provide or if we have reasonable grounds to suspect that you have provided inaccurate, misleading or fraudulent information and/or data.

  • Privacy Policy: Your use of the Life Science Publishing Services and/or access to the Websites is also subject to our Privacy & Security Notice [note to draft: please, provide for a link thereto].
  • Purported use/access: You agree and acknowledge that any use of Life Science Publishing Services and/or any access to the Platform and any information, data or communications referable to your Username and Password shall be deemed to be, as the case may be:

(a)  access to the relevant Websites and/or use of Life Science Publishing Services by you; or

(b)   information, data or communications posted, transmitted and validly issued by you.

You agree to be bound by any access of the Websites and/or use of any Life Science Publishing Services (whether such access or use are authorized by you or not) and you agree that we shall be entitled (but not obliged) to act upon, rely on or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all Losses attributable to any use of any Life Science Publishing Services and/or or access to the Websites referable to your Username and Password.

 

Contract & ORDER

When making an Order, you must follow the instructions on the Websites as to how to make your Order and for making changes to your prospective Order before you submit it to the Site.

Irrespective of any previous price you have seen or heard, once you select a Product that you wish to Order, you will then be shown or told (on the Websites) the charges you must pay including GST, if applicable, and any applicable delivery charges. Unless otherwise stipulated on the Site, all charges are in the currency then in force in Singapore. Subject to clause PRICING below, this is the total that you will pay for receipt of the ordered Product/s.

You shall pay for the Product/s in full at the time of ordering by supplying us with your credit or debit card details from a credit or debit card company acceptable to us or by Paypal, which we require in order to process your Order. Alternatively, you may pay by any method that we have said is acceptable to us, but in any event we shall not be bound to supply before we have received cleared funds in full. Depending on the results of a credit check we reserve the right not to offer certain forms of payment and to refer you to our other forms of payment. Please note that we only accept payment by credit and debit cards where those cards are issued by an Singapore or American based financial institution.

If you are asked for details of a payment card, you must be fully entitled to use that card or account. The card or account must have sufficient funds to cover the proposed payment to us.

You undertake and warrant that all details you provide to us for the purpose of purchasing the Product from us will be correct, that the credit or debit card, or account or other payment method which you use is your own and that there are sufficient funds or credit facilities to cover the cost of the Product. We reserve the right to obtain validation of your payment details before providing you with the Product.

When you submit an Order to the Site, you agree that you do so subject to these Conditions and Terms of Use current at the date you submit your Order. You are responsible for reviewing the latest Conditions and Terms of Use each time you submit your Order.

Your Order remains valid as an offer until we issue our Confirmation of Order or, if earlier, when we receive your notice revoking your Order.

We shall not be obliged to supply the Product to you until we have accepted your Order. Unless expressly stating that we accept your order, an email, letter, fax or other Acknowledgement of your Order by us is purely for information purposes and does not constitute the Confirmation of Order. In that Acknowledgement, we may give you an Order reference number and details of the Product you have ordered. We may in our discretion refuse to accept an Order from you for any reason, including unavailability of supplies or we may offer you an alternative Product (in which case we may require you to re-submit your Order first).

A Contract shall be formed and we shall be legally bound to supply the Product to you when we accept your Order. Acceptance shall take place when we expressly accept your Order by email to you, in the form of a document called a "Confirmation of Order" stating that we are accepting your Order. Our Confirmation of Order shall be deemed to come into effect when it has been despatched by us. Without affecting your obligation to pay us earlier, we may send an invoice to you at any time after we have accepted your Order. Until the time when we accept your Order, we reserve the right to refuse to process your Order and you reserve the right to cancel your Order. If we or you have cancelled your Order before we have accepted it, then we will promptly refund any payment already made by you or your credit or debit card company to us for the order of the Product.

If you discover that you have made a mistake with your Order after you have submitted it to the Site, please contact [email protected] immediately. However, we cannot guarantee that we will be able to amend your Order in accordance with your instructions.

We try very hard to ensure that the price given to you is accurate, but the price of your Order will need to be validated by us as part of our acceptance procedure. If the price for the Order changes before we accept your Order, we will contact you and ask you to confirm that you wish to proceed at the amended price.

A Contract will relate only to those Products whose dispatch we have confirmed in the Confirmation of Order. We will not be obliged to supply any other Products which may have been part of your Order until we have sent a Confirmation of Order in relation to those Products.

You must only submit to us or our agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

 

YOUR ACCOUNT

If you use any Life Science Publishing Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Life Science Publishing does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method.

If you are under 18, you may use the Life Science Publishing Services only with involvement of a parent or guardian. If you do not have consent from your parent(s) or legal guardian(s), you must stop using/accessing this Platform and using the Services.

Life Science Publishing reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Access to and use of password protected and/or secure areas of the Platform and/or use of the Services are restricted to Customers with accounts only. You may not obtain or attempt to obtain unauthorized access to such parts of this Platform and/or Services, or to any other protected information, through any means not intentionally made available by us for your specific use. A breach of this provision may be an offense under the Computer Misuse Act (Chapter 50A) of Singapore.

 

General use of Services and/or access of WEBSITES

You agree to comply with these Conditions and Terms of Use  and any and all the guidelines, notices, operating rules and policies and instructions pertaining to the use of Life Science Publishing Services and/or access to the Websites, as well as any amendments to the aforementioned, issued by us, from time to time. We reserve the right to revise these guidelines, notices, operating rules and policies and instructions at any time and you are deemed to be aware of and bound by any changes to the foregoing upon their publication on the Websites.

  • Restricted activities: You agree and undertake NOT to:

(a)  impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity;

(b)  use the Websites or Life Science Publishing Services for illegal purposes;

(c)  attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Websites or Life Science Publishing Services;

(d)  post, promote or transmit through the Websites or Life Science Publishing Services any Prohibited Materials;

(e)  interfere with another’s utilization and enjoyment of the Websites or Life Science Publishing Services;

(f)   use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Websites’s data or damage or interfere with the operation of another Customer’s computer or mobile device or the Websites or Life Science Publishing Services; and

(g)  use the Websites or Services other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws.

  • Availability of Platform and Services: We may, from time to time and without giving any reason or prior notice, upgrade, modify, suspend or discontinue the provision of or remove, whether in whole or in part, the Websites or any Life Science Publishing Services and shall not be liable if any such upgrade, modification, suspension or removal prevents you from accessing the Websites or any part of the Life Science Publishing Services.
  • Right, but not obligation, to monitor content: We reserve the right, but shall not be obliged to:

(a)  monitor, screen or otherwise control any activity, content or material on the Platform and/or through the Life Science Publishing Services. We may in our sole and absolute discretion, investigate any violation of the terms and conditions contained herein and may take any action it deems appropriate;

(b)  prevent or restrict access of any Customer to the Websites and/or Life Science Publishing Services;

(c)  report any activity it suspects to be in violation of any applicable law, statute or regulation to the appropriate authorities and to co-operate with such authorities; and/or

(d)  to request any information and data from you in connection with your use of Life Science Publishing Services and/or access of the Websites at any time and to exercise our right under this paragraph if you refuse to divulge such information and/or data or if you provide or if we have reasonable grounds to suspect that you have provided inaccurate, misleading or fraudulent information and/or data.

  • Privacy Policy: Your use of the Life Science Publishing Services and/or access to the Websites is also subject to our Privacy & Security Notice.
  • Purported use/access: You agree and acknowledge that any use of Life Science Publishing Services and/or any access to the Platform and any information, data or communications referable to your Username and Password shall be deemed to be, as the case may be:

(a)  access to the relevant Websites and/or use of Life Science Publishing Services by you; or

(b)   information, data or communications posted, transmitted and validly issued by you.

You agree to be bound by any access of the Websites and/or use of any Life Science Publishing Services (whether such access or use are authorized by you or not) and you agree that we shall be entitled (but not obliged) to act upon, rely on or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all Losses attributable to any use of any Life Science Publishing Services and/or or access to the Websites referable to your Username and Password.

 

PRICING

Except where noted otherwise, the pricing displayed for Products and/or any Life Science Publishing Service represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere.

All pricing is subject to change. We reserve the right to make adjustments to pricing, products and service offerings for reasons including, but not limited to, changing market conditions, product discontinuation, product unavailability, manufacturer price changes and errors in advertisements.

The price for Products and/or any Life Science Publishing Service excludes the cost of packaging and delivery charges, any applicable goods and services tax, value added tax or similar tax which the Buyer shall be liable to pay to Life Science Publishing in addition to the price.

 

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.

 

Taxes

All Prices are subject to taxes, unless otherwise stated.

 

Terms of Payment

The buyer shall be entitled to make payment for Life Science Publishing Services pursuant to the various payment methods set out in Life Science Publishing’s Websites. The terms and conditions applicable to each type of payment, as contained in Life Science Publishing’s Websites, shall be applicable to the Contract.

  • Payment methods: The buyer may pay for the Products using any of the payment methods prescribed by Life Science Publishing from time to time: currently, allowed payment method is by credit-card only. When you place an Order, actual payment will be only charged upon Seller’s acceptance of your Order and formation of a Contract. All payments shall be made to Life Science Publishing, either accepting payment in its own right or as Seller’s agent (where Seller is a Third Party Vendor). You acknowledge that Life Science Publishing is entitled to collect payments from you on behalf of third party vendors. You agree that you are subject to the applicable user agreement of your payment method. You may not claim against Seller or any of its agents (which may include Life Science Publishing), for any failure, disruption or error in connection with your chosen payment method. Life Science Publishing reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason.
  • Additional terms: The payment methods may be subject to additional terms as prescribed by Life Science Publishing from time to time.
  • Invoicing: Life Science Publishing may invoice you upon the due date of any payment under a Contract.
  • Failure to pay: If the buyer fails to make any payment pursuant to the terms and conditions of the payment method elected or payment is cancelled for any reason whatsoever, then without prejudice to any other right or remedy available to Life Science Publishing, Seller shall be entitled to cancel the Contract or suspend delivery of the Products until payment is made in full.
  • Refund of Payment:
    • All refunds shall be made via the original payment mechanism and to the person who made the original payment, except for Cash on Delivery, where refunds will be made via bank transfer into the individual’s bank account provided that complete and accurate bank account details are provided to us.
    • We offer no guarantee of any nature for the timeliness of the refunds reaching your account. The processing of payment may take time and it is subject to the respective banks and/or payment provider internal processing timeline.
    • All costs associated with the refund process imposed by the processing bank and/or payment provider shall be borne by us.
    • All refunds is conditional upon our acceptance of a valid return of the Products.
    • We reserve the right to modify the mechanism of processing refunds at any time without notice.

 

CHANGE OF MIND AND PURCHASES MADE IN ERROR - CANCELLATION

A Consumer, as defined under applicable law, can cancel a regulated contract within the cancellation period stipulated by law. Regulated contracts are defined in regulation 2 of the Cancellation of Contracts Regulations. However, regulated contracts are also subject to the further exclusions in regulation 3.

The Consumer has a right to cancel a regulated contract within 5 days (excluding Saturdays, Sundays and public holidays) after:

  • the day on which the consumer entered into the contract;
  • the day on which the consumer information notice was brought to his attention, if the consumer information notice was not brought to the attention of the consumer before or at the time he entered into the contract; or
  • where the regulated contract is a long-term holiday product contract, and neither the information relating to the discounts or other benefits in respect of accommodation which the consumer will acquire under the contract, nor the technical means of accessing such information (e.g. password), was provided to the consumer before or at the time he entered into the contract, the earlier of the following:
    • the day on which such information is provided to the consumer; or
    • the day on which the technical means of accessing such information is provided to the consumer.
    • When accepted, refunds are subject to a 30% restocking fee of the original purchase price
    • Refunds under this provision are provided only as a store credit
    • Original freight costs are not refundable under this provision
    • Return freight costs are to be paid by the purchaser
    • The item must be returned in new, unopened, and unused condition
    • Once the product is assembled or used a return will not be possible under this provision
    • The company provides a 7 day return window from date of delivery under this provision
    • Refunds are subject to the goods arriving back and being inspected by The Company
    • For public safety reasons no products intended for human consumption are included under this clause
    • Unless otherwise stated in the advertisement this clause does not apply to items sold as ex-demo, or used

 

Warranties and Remedies

Subject as expressly provided in these Conditions and Terms of Use, all other warranties, including those implied by statute or common law, are excluded to the fullest extent permitted by law. Except as expressly provided herein, Life Science Publishing excludes (unless expressly prohibited by applicable mandatory law) all other express or implied terms, warranties or conditions with respect to the Products sold to the buyer.

no condition is made or to be implied nor is any warranty given or to be implied as to the life or wear of the Products supplied or that they will be suitable for any particular purpose or use under any specific conditions, notwithstanding that such purpose or conditions may be known or made known to Life Science Publishing;

Life Science Publishing binds itself only to deliver Products in accordance with the general description under which they were sold, whether or not any special or particular description shall have been given or shall be implied by law. Any such special or particular description shall be taken only as the expression of Seller's opinion in that behalf. Life Science Publishing gives any warranty as to the quality, state, condition or fitness of the Products.

The buyer shall be entitled  to make a claim for a “defective” product (as defined in section 12B (1) (b) of the Consumer Protection (Fair Trading) Act) sold to you within 6 months of purchase.

Life Science Publishing shall be under no liability for the following measures and actions taken by the buyer or third parties and the consequences thereof: improper remedy of defects, alteration of the Products without the prior agreement of Life Science Publishing, addition and insertion of parts, in particular of spare parts which do not come from Life Science Publishing.

Life Science Publishing shall be under no liability in respect of any defect arising from unsuitable or improper use, defective installation or commissioning by the buyer or third parties, fair wear and tear, willful damage, negligence, abnormal working conditions, defective or negligent handling, improper maintenance, excessive load, unsuitable operating materials and replacement materials, poor work, unsuitable foundation, chemical, electro-technical/electronic or electric influences, the buyer or third parties’ failure to follow Life Science Publishing's instructions (whether oral or in writing) misuse or alteration or repair of the Products without Life Science Publishing's approval;

Life Science Publishing is not liable for any losses suffered by any third party directly or indirectly caused by repairs or remedial work carried out without Life Science Publishing’s prior written approval and the buyer shall indemnify Life Science Publishing against all losses arising out of such claims;

Life Science Publishing shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total price for the Products has not been paid in cleared funds by the due date for payment; and

Life Science Publishing shall be under no liability whatsoever in respect of any defect in the Products arising after the expiry of the applicable warranty, if any.

Any warranty concerning the Products is given subject to the following conditions:

  • No condition is made or to be implied nor is any warranty given or to be implied as to the life or wear of the Products supplied or that they will be suitable for any particular purpose or use under any specific conditions, notwithstanding that such purpose or conditions may be known or made known to Life Science Publishing.
  • Any description given of the Products is given by way of identification only and the use of such description shall not constitute a sale by description.
  • Life Science Publishing binds itself only to deliver Products in accordance with the general description under which they were sold, whether or not any special or particular description shall have been given or shall be implied by law. Any such special or particular description shall be taken only as the expression of Life Science Publishing's opinion in that behalf. Life Science Publishing does not give any warranty as to the quality state condition or fitness of the Products.
  • Life Science Publishing shall be under no liability for the following measures and actions taken by the Buyer or third parties and the consequences thereof: improper remedy of defects, alteration of the Goods without the prior agreement of Life Science Publishing, addition and insertion of parts, in particular of spare parts which do not come from Life Science Publishing.
  • Life Science Publishing shall be under no liability in respect of any defect arising from unsuitable or improper use, defective installation or commissioning by the Buyer or third parties, fair wear and tear, willful damage, negligence, abnormal working conditions, defective or negligent handling, improper maintenance, excessive load, unsuitable operating materials and replacement materials, poor work, unsuitable foundation, chemical, electro-technical/electronic or electric influences, failure to follow Life Science Publishing's instructions (whether oral or in writing) misuse or alteration or repair of the Products without Life Science Publishing's approval.
  • Life Science Publishing is not liable for any loss damage or liability of any kind suffered by any third party directly or indirectly caused by repairs or remedial work carried out without Life Science Publishing’s prior written approval and the Buyer shall indemnify Life Science Publishing against each loss liability and cost arising out of such claims.
  •  Life Science Publishing shall be under no liability under the above warranty (or any other warranty condition or guarantee) if the total price for the Products has not been paid in cleared funds by the due date for payment.
  • Life Science Publishing shall be under no liability whatsoever in respect of any defect in the Products arising after the expiry of the Warranty Period.

 

COMMERCIAL USE OF PRODUCTS

ITEMS, PARTS, AND ACCESSORIES NOT COVERED BY WARRANTY INCLUDE, BUT ARE NOT LIMITED TO:

Products purchased for commercial use, as well as the following items are not covered by warranty:

  • Carry and storage bags and straps supplied as an accessory to the main product
  • Instrument strings and minor accessories
  • Free gift or bonus items supplied with the main product
  • Any item under 10 Singapore Dollars (SG $ 10) in value

 

FORCE MAJEURE

The company reserves the right to cancel, vary or suspend the operation or contract of sales if events occur which are in the nature of force majeure including (and without prejudice to the generality of the foregoing) fire, floods, storm, technical failure, plant breakdown, strikes, lock-outs, riots, hostilities, non-availability of materials or supplies or any other event outside the control of the company and the the company shall not be held liable for any breach of contract resulting from such event.

 

CONSUMER RIGHTS

Consumer guarantees apply under the Consumer Protection (Fair Trading) Act of Singapore, as amended. Nothing in these Conditions and Terms of Use excludes the application of those guarantees. For more information about your rights as a consumer, see the text of the  Consumer Protection (Fair Trading) Act at https://www.mti.gov.sg/legislation/Pages/Consumer%20Protection%20(Fair%20Trading)%20Act.aspx.

 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

UNLESS OTHERWISE SPECIFIED IN WRITING. Life Science Publishing MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE Life Science Publishing SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE Life Science Publishing SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE Life Science Publishing SERVICES IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW INCLUDED BUT NOT LIMITED TO THE Sale of Goods Act and the Consumer Protection Act, Life Science Publishing DISCLAIMS AND EXCLUDES ANY AND ALL WARRANTIES WHICH ARE NOT SET FORTH HEREIN FOR ANY PARTICULAR PURPOSE. Life Science Publishing DOES NOT WARRANT THAT THE Life Science Publishing SERVICES, INFORMATION, CONTENT, MATERIALS,  OR OTHER SERVICES (INCLUDING SOFTWARE) OTHERWISE MADE AVAILABLE TO YOU THROUGH THE OUR WEBSITES, Life Science Publishing'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM Life Science Publishing ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Life Science Publishing WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY Life Science Publishing SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY Life Science Publishing SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. HOWEVER, THE DISCLAIMERS, EXCLUSIONS AND LIMITATIONS ABOVE WILL APPLY TO THE GREATEST EXTENT POSSIBLE UNDER APPLICABLE LAW. Without prejudice to the sub-limits of liability applicable in these Conditions and Terms of Use, Life Science Publishing’s maximum and cumulative total liability (including any liability for acts and omissions of its employees agents and sub-contractors) in respect of any and all claims for defective performance, breach of contract, compensation, indemnity, tort, misrepresentation, negligence at law or equity and any other damages or losses which may arise in connection with its performance or non-performance under the Contract, shall not exceed the total Contract price.

NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS & CONDITIONS OF SALE, Life Science Publishing’S MAXIMUM CUMULATIVE LIABILITY TO YOU OR TO ANY OTHER PARTY FOR ALL LOSSES UNDER, ARISING OUT OF OR RELATING TO THE SALE OF PRODUCTS UNDER EACH CUSTOMER CONTRACT, WILL NOT EXCEED THE SUMS THAT YOU HAVE PAID TO Life Science Publishing UNDER SUCH CONTRACT.

Life Science Publishing INDEMNITEES SHALL NOT BE LIABLE TO YOU FOR ANY LOSSES WHATSOEVER OR HOWSOEVER CAUSED (REGARDLESS OF THE FORM OF ACTION) ARISING DIRECTLY OR INDIRECTLY IN CONNECTION WITH: (I) AMOUNTS DUE FROM OTHER USERS OF THE PLATFORM IN CONNECTION WITH THE PURCHASE OF ANY PRODUCT; (II) THE SALE OF THE PRODUCTS TO YOU, OR ITS USE OR RESALE BY YOU; AND (III) ANY DEFECT ARISING FROM FAIR WEAR AND TEAR, WILLFUL DAMAGE, MISUSE, NEGLIGENCE, ACCIDENT, ABNORMAL STORAGE AND OR WORKING CONDITIONS, ALTERATION OR MODIFICATION OF THE PRODUCTS OR FAILURE TO COMPLY WITH SELLER’S INSTRUCTIONS ON THE USE OF THE PRODUCTS (WHETHER ORAL OR WRITTEN).

Life Science Publishing Services, the Websites and the Materials are provided on an “as is” and “as available” basis. All data and/or information contained in the Websites, Life Science Publishing Services or the Materials are provided for informational purposes only. No representations or warranties of any kind, implied, express or statutory, including the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality or fitness for a particular purpose, are given in conjunction with the Websites, Life Science Publishing Services or the Materials. Without prejudice to the generality of the foregoing, we do not warrant:

  • the accuracy, timeliness, adequacy, commercial value or completeness of all data and/or information contained in the Websites, Life Science Publishing Services or the Materials;
  • that the Websites, Life Science Publishing Services or that any of the Materials will be provided uninterrupted, secure or free from errors or omissions, or that any identified defect will be corrected;
  • that the Websites, Life Science Publishing Services or the Materials are free from any computer virus or other malicious, destructive or corrupting code, agent, program or macros; and
  • (the security of any information transmitted by you or to you through the Websites or Life Science Publishing Services, and you accept the risk that any information transmitted or received through Life Science Publishing Services or the Websites may be accessed by unauthorized third parties and/or disclosed by us or our officers, employees or agents to third parties purporting to be you or purporting to act under your authority. Transmissions over the Internet and electronic mail may be subject to interruption, transmission blackout, delayed transmission due to internet traffic or incorrect data transmission due to the public nature of the Internet.

Life Science Publishing indemnitees shall not be liable to you for any Losses whatsoever or howsoever caused (regardless of the form of action) arising directly or indirectly in connection with:

  • any access, use and/or inability to use the Websites or Life Science Publishing Services;
  • reliance on any data or information made available through the Websites and/or through Life Science Publishing Services. You should not act on such data or information without first independently verifying its contents;
  • any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent program or macros; and
  • any use of or access to any other website or webpage linked to the Websites, even if we or our officers or agents or employees may have been advised of, or otherwise might have anticipated, the possibility of the same.

Any risk of misunderstanding, error, damage, expense or Losses resulting from the use of the Websites is entirely at your own risk and we shall not be liable therefor.

 

INITIATING A WARRANTY CLAIM

If you believe you are entitled to make a warranty claim under these terms and conditions send an email to our warranty department at [email protected], or call during office hours outlining the problems with the product and state the invoice number from the original purchase. Action to remedy the problem may include instruction on proper use. The Company may require pictures of the defect which must be supplied. When accepted. Return the goods within 14 days of the RA # being issued. Purchases completed in currencies other than Singapore Dollars (S$) will be converted to Singapore Dollars at the time of refund. The Singapore Dollars price at the time of purchase is considered the original value of the goods regardless of the currency used as payment. Refunds may be issued in Singapore Dollars or the original currency if required, and will be calculated at the currency conversion rate at the time of refund.

 

RETURNING ITEMS WHERE REQUESTED BY THE COMPANY

  • When required by Life Science Publishing, goods may need to be returned to Life Science Publishing to effect the warranty.
  • No refunds or replacements will be issued prior to the returned goods or parts being received by Life Science Publishing
  • Return freight costs for warranty returns will be initially at customer’s expense
  • Goods must be returned using the freight method selected by The Company which will be determined by Life Science Publishing according to the product and product location
  • Items must be disassembled and packed to their original delivery state and returned in the original packaging or the same size packaging to qualify for return freight cost refunds
  • Return freight costs will not apply to goods found to in working order or where the fault is other than originally described by the customer in the course of making the original warranty claim
  • Items must be authorized for return by Life Science Publishing prior to the goods being returned. Life Science Publishing will issue the customer a ‘Return Authority’ number (RA) which must be included with the returned item
  • All returned goods must arrive back with Life Science Publishing no later than 14 days from the date the RA was issued
  • Refunds for return freight costs will only be considered when the above terms under this clause are satisfied
  • The Company may require up to 14 days after receiving the returned item to asses and/or repair the problem prior to initiating any return or refund

 

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Life Science Publishing reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Life Science Publishing a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Life Science Publishing and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Life Science Publishing for all claims resulting from content you supply. Life Science Publishing has the right but not the obligation to monitor and edit or remove any activity or content. Life Science Publishing takes no responsibility and assumes no liability for any content posted by you or any third party. You covenant not to bring any claim against Life Science Publishing related to any content you post or material you submit.

 

Review Platforms and Websites 

Life Science Publishing is not responsible for the correctness of any information or price comparisons which may be found on review platforms and websites, either in Singapore or internationally. Life Science Publishing does not entertain any commercial arrangements with review platforms and websites. Examples of benefits which might affect the review results include:

  • allowing partnering businesses to choose their favorite review to appear at the top of their page
  • giving customers of partnering businesses who attempt to submit a negative review the option of contacting the business directly to resolve their complaint rather than posting the review.

Be wary of review platforms and websites.

 

COPYRIGHT

All content included in or made available through any Life Science Publishing Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of Life Science Publishing or its content suppliers and protected by copyright laws. The compilation of all content included in or made available through any Life Science Publishing Service is the exclusive property of Life Science Publishing and/or its licensors and protected by copyright laws in Singapore as well as in any other relevant jurisdictions. Should you believe that any of Life Science Publishing’s copyrights have been infringed in Singapore or elsewhere, by any third party/ies, kindly notify us at [email protected].

 

COPYRIGHT COMPLAINTS & NOTIFICATIONS

Life Science Publishing respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, kindly notify us at [email protected] and [email protected], and follow our Notice and Procedure for Making Claims of Copyright Infringement, attached hereto.

 

TRADEMARKS

All trademarks displayed on this website are subject to the trademark rights of Life Science Publishing or are used under agreement and consent by Life Science Publishing, in accordance with relevant laws, registration, use and common law rights in any applicable jurisdiction, and/or in the the international trademark system. These trademarks include, but are not limited to, the following:

  • Life Science Publishing, word mark and figurative marks
  • Life Science Publishing, Yesterday’s Wisdom; Today’s Discovery
  • YL Wisdom, Share the Wisdom, Share the Wealth
  • Me in 30 Seconds
  • The Scent That Sells
  • You, Your CPA and Your MLM Business
  • any past, current or future Logos and emblems of Life Science Publishing.

In addition, graphics, logos, commercial mottos, page headers, button icons, scripts, and service names included in or made available through any Life Science Publishing Service are trademarks or trade dress of Life Science Publishing. Life Science Publishing's trademarks and trade dress may not be used in connection with any product or service that is not Life Science Publishing's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Life Science Publishing. All other trademarks not owned by Life Science Publishing that appear in any Life Science Publishing Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Life Science Publishing.

Should you believe that any of Life Science Publishing’s trademark rights have been infringed in Singapore or elsewhere, by any third party/ies, kindly notify us at [email protected].

 

PATENTS

One or more patents owned by Life Science Publishing apply to the Life Science Publishing Services and to the features and services accessible via the Life Science Publishing Services. Portions of the Life Science Publishing Services operate under license of one or more patents.

Also, some of the products sold by Life Science Publishing on the Websites are protected by patents and/or patents applications owned by or licensed to Life Science Publishing. Should you believe that any of Life Science Publishing’s aforementioned patent rights have been infringed in Singapore or elsewhere, by any third party/ies, kindly notify us at [email protected]. If you believe that any of the products sold by Life Science Publishing on the Websites infringe your patent rights and that your work has been copied kindly notify us at [email protected],

 

LICENSE AND ACCESS

Subject to your compliance with these Conditions of Use and your payment of any applicable fees, Life Science Publishing or its content providers grant you a limited, non-exclusive, non-transferable, non-sub-licensable license to access and make personal and non-commercial use of the Life Science Publishing Services. This license does not include any resale or commercial use of any Life Science Publishing Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Life Science Publishing Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms and Conditions of Use or any Service Terms are reserved and retained by Life Science Publishing or its licensors, suppliers, publishers, rights-holders, or other content providers. No Life Science Publishing Service, nor any part of any Life Science Publishing Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Life Science Publishing. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Life Science Publishing without express written consent. You may not use any meta tags or any other "hidden text" utilizing Life Science Publishing's name or trademarks without the express written consent of Life Science Publishing. You may not misuse the Life Science Publishing Services. You may use the Life Science Publishing Services only as permitted by law. The licenses granted by Life Science Publishing terminate if you do not comply with these Terms and Conditions of Use.

 

Life Science Publishing SOFTWARE TERMS

In addition to these Conditions of Use, the terms found in the Privacy & Security Notice and/or in the Cookies & Internet Advertising Notice apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Life Science Publishing Services (the "Life Science Publishing Software").

 

Additional Life Science Publishing Software Terms

 

1         Use of the Life Science Publishing Software. You may use Life Science Publishing Software solely for purposes of enabling you to use and enjoy the Life Science Publishing Services as provided by Life Science Publishing, and as permitted by the Conditions and Terms of Use, these Software Terms and any Service Terms. You may not incorporate any portion of the Life Science Publishing Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Life Science Publishing Software or otherwise assign any rights to the Life Science Publishing Software in whole or in part. You may not use the Life Science Publishing Software for any illegal purpose. We may cease providing any Life Science Publishing Software and we may terminate your right to use any Life Science Publishing Software at any time. Your rights to use the Life Science Publishing Software will automatically terminate without notice from us if you fail to comply with any of these Software Terms, the Conditions and Terms of Use or any other Service Terms. Additional third party terms contained within or distributed with certain Life Science Publishing Software that are specifically identified in related documentation may apply to that Life Science Publishing Software (or software incorporated with the Life Science Publishing Software) and will govern the use of such software in the event of a conflict with these Conditions and Terms of Use. All software used in any Life Science Publishing Service is the property of Life Science Publishing or its software suppliers and protected by United States and international copyright laws.

2         Use of Third Party Services. When you use the Life Science Publishing Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.

3         No Reverse Engineering. You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Life Science Publishing Software, whether in whole or in part, or create any derivative works from or of the Life Science Publishing Software.

4         Updates. In order to keep the Life Science Publishing Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

5         Export Regulations; Government End Users.You must comply with all export and re-export restrictions and regulations that may apply to the Life Science Publishing Software.

 

TERMINATION

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate these Conditions and Terms of Use, or any Contract hereunder, or revoke any or all of your rights granted under these Conditions and Terms of Use. Upon any case termination, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that Life Science Publishing shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with these Conditions and Terms of Use and/or the Websites, your sole and exclusive remedy is to discontinue using the Websites.

 

APPLICABLE LAWS

These Conditions and Terms of Use and a Contract (and all non-contractual obligations arising out of or connected to them) shall be governed and construed in accordance with the laws of Singapore. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to any sale of Life Science Publishing Products, hereunder. All dealings, correspondence and contacts between us shall be made or conducted in the English language.

 

Rights of third parties

Any person or entity who is not a party to these Terms of Use shall have no right under the Contracts (Rights of Third Parties) Act, Chapter 53B of Singapore or any similar legislation in any jurisdiction to enforce any term of these Terms of Use, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description. For the avoidance of doubt, nothing in this Clause shall affect the rights of any permitted assignee or transferee of these Terms of Use.

 

DISPUTES

You expressly agree that any dispute or claim relating in any way to your use of any Life Science Publishing Service, or to any products or services sold or distributed by Life Science Publishing or through www.LifeSciencePublishers.sg and www.discoverlsp.sg will be resolved by binding arbitration, waiving accordingly to the right of private action and jurisdiction of the courts of Singapore, also for dispute and claims regarding privacy matters in general as well as for disputes under Section 32, PART VII, ENFORCEMENT OF PARTS III TO VI, of the Singapore Personal Data Protection Act 2012, except that you may assert (i) claims in small claims court if your claims qualify. You expressly waive any other jurisdiction for a dispute related to any Life Science Publishing Service and any products or services sold or distributed by Life Science Publishing or through www.LifeSciencePublishers.com.my and www.discoverlsp.com.my The arbitration shall be conducted in accordance with the Rules of the International Chamber of Commerce (“ICC Rules”) in effect at the time such dispute arises (see: http://www.iccwbo.org/products-and-services/arbitration-and-adr/arbitration/icc-rules-of-arbitration/; All ICC publications, papers, codes, rules and other texts are subject to ICC’s copyright) and a Request for Arbitration is submitted pursuant to Article 4 thereof, with a copy to Life Science Publishing at [email protected]. The dispute shall be decided by a single arbitrator. In the event the Parties cannot mutually select an arbitrator, the selection of such arbitrator shall be made in accordance with ICC Rules. The arbitrator shall be fluent in English and the arbitration proceeding shall be conducted in the English language in either Salt Lake City, Utah, USA or Singapore as determined in the discretion of Life Science Publishing on a case by case basis, in accordance with the terms and provisions of the ICC Rules. Prior to commencing arbitration, the Parties, as represented by their respective counsels, shall preliminarily engage in a good faith attempt, in person, to reach an amicable composition, which customers can request by writing to Life Science Publishing at [email protected], and/or, for privacy related claims,  by alternative dispute resolution or mediation if so directed by the Personal Data Protection Commission (PDPC) (hereinafter the ‘Commission)’, ‘with the consent of the complainant and the organisation’, or directly by the Commission, ‘with or without the consent of the complainant and the organisation’, pursuant to Section 27, PART VII, ENFORCEMENT OF PARTS III TO VI, of the Singapore Personal Data Protection Act 2012; if no composition or agreement is reached within fifteen (15) days of the inception of the above attempt, arbitration proceedings shall commence.  Also, the arbitrator shall have the authority to settle such dispute  or claim  during the arbitration proceedings, pursuant to the powers of amiable compositeur which are hereby agreed to and given by the Parties pursuant to Article 21 of the ICC Rules. The arbitrator has no power to decide ex aequo et bono of the ICC Rules. After receipt of the Request for Arbitration, the arbitrator may request the claimant pay a provisional advance in an amount intended to cover the costs of the arbitration until the Terms of Reference have been drawn up. Any provisional advance paid will be considered as a partial payment by the claimant of any advance on costs fixed pursuant to this Article 36 of the ICC Rules.  Notwithstanding the foregoing, the parties expressly agree that a court of competent jurisdiction in Singapore may enter a temporary restraining order or an order enjoining a breach of this Agreement pending a final award or further order by the arbitrators. Such remedy, however, shall be cumulative and nonexclusive, and shall be in addition to any other remedy to which the parties may be entitled. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration we each waive any right to a jury trial. We also both agree that you or we may bring suit in the Courts of Singapore to enjoin infringement or other misuse of intellectual property rights.

Notwithstanding the above, if the dispute or claim relate to privacy matters, the Commission maintains the powers to review and to give directions pursuant to Sections 28 and 28,  PART VII, ENFORCEMENT OF PARTS III TO VI, of the Singapore Personal Data Protection Act 2012, as possibly reconsidered pursuant to Sections 31 or appealed pursuant to PART VIII

APPEALS TO DATA PROTECTION APPEAL COMMITTEE, HIGH COURT AND COURT OF APPEAL of the Singapore Personal Data Protection Act 2012, upon request of ‘an organisation or individual aggrieved’ thereby.  Directions, when final and binding, can be enforced by the Commission with a competent District Court in Singapore pursuant to  Sections 30.

 

Injunctive Relief

The parties may seek immediate injunctive relief from a court of competent jurisdiction in Singapore if it makes a good faith determination that a breach or non-performance is such that a temporary restraining order or other immediate injunctive relief is the only appropriate or adequate remedy. Injunctive relief proceedings shall be subject to the exclusive  jurisdiction and venue of of the courts sitting in Singapore.

 

POLICIES, MODIFICATION, SEVERABILITY AND WAIVERS

Please review our other policies posted on this site. These policies also govern your use of Life Science Publishing Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time and your continued use of the Life Science Publishing Services will evidence your acceptance of those changes. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. No waiver by LSP Singapore of any breach of these Conditions & Terms of Use or Contract by the buyer shall be considered as a waiver of any subsequent breach of the same or any other provision.

 

OUR ADDRESS

 

LSP Health & Lifestyle Singapore, Pte. Ltd.,

9 Temasek Boulevard #43-03, Suntec Tower 2, 

Singapore 038989

Tel.: +65 64932412

email: [email protected] / [email protected]

Web: www.LifeSciencePublishers.sg and www.discoverlsp.sg

 

Notice and Procedure for Making Claims of Copyright Infringement

 

 

If you believe that your work has been copied in a way that constitutes copyright infringement, please submit your complaint in writing at [email protected] and [email protected], kindly providing us with the following information:

  • A physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the site;
  • Your address, telephone number, and e-mail address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

 

We respond quickly to the concerns of rights owners about any alleged infringement.

 

Please note that this procedure is exclusively for notifying Life Science Publishing that your copyrighted material has been infringed.

 

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